How we charge for work.

ONSITE ESTIMATES

An estimate over the phone or through our quote form will always be FREE. However if we need to make a house call to diagnose the issue in order to provide you with an estimate, we do charge a $99 + GST fee to cover travel time and a half hour of diagnosis time.

DIAGNOSIS AND REPAIR

We complete a thorough assessment of the site and present you with options of how best to resolve the issue. If you are happy with the quoted price and decide to go ahead with the work we waive the $99+GST fee and proceed with the work as quoted.

WARRANTY

We stand behind our work and provide a warranty all work for a minimum of one year.

The Caledonian Commitment

  • Quality Materials & Equipment

    We use only top-quality materials and equipment to ensure that our plumbing solutions are durable and long-lasting.

  • Satisfaction Guaranteed

    We stand behind our work and are committed to your complete satisfaction, and will do everything we can to make it right.

  • Prompt & Professional

    We will arrive on time and in uniform, with fully stocked vehicles to complete the job in a timely and efficient manner.

  • Transparent Pricing

    We provide upfront pricing before starting any work. Our pricing is fair and competitive.

  • Skilled & Certified Technicians

    We are licensed, insured, and undergo regular training to ensure they have the knowledge and skills to provide exceptional service.